Hospitals, Ambulatory Surgery Centers, Clinics
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Healthcare's integrated service solution provider
DESCO’s business is service. DESCO acts as the service arm for manufacturers and dealers of OEM products. DESCO acts as the national depot level service partner for devices used post-surgery. DESCO also provides direct service to hospitals, surgery centers, clinical research institutions, vivarium research facilities, imaging centers & clinics.
• OEM Direct Service
• Dealer Direct Service
• Preventive and Corrective Medical Equipment Maintenance and Repair
• Original Equipment Manufacturer-Certified Field Service Engineers
• Customized Service Solutions
• Asset and Warranty Management
• Parts purchasing
DESCO's Service Statistics
Up-time: 98% of the time, DESCO is able to get your unit up and running within 24 hours of your service request.
First Time Fix Rate: 80% - 8 out of 10 times DESCO has the correct part in hand and resolves your unit’s issue during one service call.
Anticipating concerns and taking care of the customer is the heart of hospitality